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Lasting Change Psychotherapy – Privacy Policy

Who We Are
Lasting Change Psychotherapy is a private therapy practice based in the UK. This privacy policy outlines how we collect, use, and protect your personal information in line with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018.

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What Information We Collect
We may collect and store the following types of personal data:

  • Name, contact details, and demographic information

  • Information you provide via the website contact form or email (e.g. enquiry details)

  • IP address, browser type, and browsing data (see Cookies Policy)

  • If you choose to begin therapy, you will be provided with a separate therapy-specific privacy notice explaining how personal data is processed in a clinical context.

 

How We Use Your Data
We process your personal information in order to:

  • Respond to your enquiries

  • Provide and manage therapy services (where applicable)

  • Comply with legal or regulatory obligations

We do not use your information for marketing purposes or share it with third parties for such use.

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Lawful Basis for Processing
We rely on one or more of the following lawful bases under the GDPR:

Your consent

Performance of a contract (e.g. providing therapy)

Legal obligations

Legitimate interests (e.g. ensuring website security)

 

Data Storage and Retention
Your data is stored securely and only for as long as necessary for the purposes outlined above. Data collected through this website (e.g. contact form submissions) is typically stored for no longer than 12 months unless a professional relationship is established.

 

Your Rights
You have rights over your personal data, including:

  • The right to access, correct or erase your data

  • The right to withdraw consent at any time

  • The right to object to or restrict processing

  • The right to lodge a complaint with the ICO

 

To exercise any of these rights, please contact: lastingchangepsychotherapy@gmail.com

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Contact Information
For any questions about this policy or your data, please contact:
Victoria Adam
Lasting Change Psychotherapy LTD
lastingchangepsychotherapy@gmail.com

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